营业员用语:Can I help you? What can I do for you?
What do you want?
How about this one?
What size?
What colour do you like?
Is that all? Anything else?
Here is your change.
顾客常用语:How much is it? How much are they?
5. 打电话
打电话常用语:
Hello! This is...speaking.你好! 我是……
May I speak to Tom, please? 可以和汤姆讲话吗?
Who's that speaking, please?您是哪位?
Hold on, please. 请稍等.
May I leave a message, please?我可以留言吗?
Would you please give him/her a message?请你给他/她留个口信儿好吗? |