I. 1. D 2. C 3. E 4. B 5. A 6. F
II. 1. Excuse me. Sorry, I don't know.
Excuse me. down; take
Thank you. pleasure.
2. Can I help you?
They're oranges.
They're peaches.
How much is it?
Here's the money.
III. 1. A 2. D 3. C 4. A 5. B
IV. 1. B 2. A 3. D 4. C